Refunds & Returns

Thank you for shopping at PawnUSA. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. Some conditions apply.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

The product isn’t used or damaged

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN),

By email: pawnusawoodbridgeebay@gmail.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to: 13879 Smoketown Road, Woodbridge, VA 22192

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Pawn USA.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: pawnusawoodbridgeebay@gmail.com